Freight Investor Services
Freight Investor Services (FIS) is the global leader in Dry Bulk Derivatives. Disparate data was impacting team communication and business development. Concise CRM's solution consolidates client information and activity reporting while providing dashboard analytics for trading data and business development KPIs.
Great Point Media
Great Point Media were managing contact and fundraising information from unconnected sources. To overcome that challenge and risk, Concise CRM implemented a CRM solution to enable more efficient fund planning, save valuable time, strengthen investor relationships and provide access CRM insights anywhere.
INMALO, leading supplier of Hydraulic attachments, was struggling with unconnected customer contact information and inefficiencies were starting to occur. Concise CRM created a CRM solution to improve profitability, deliver customer service excellence, strengthen internal communication and achieve greater productivity in and out of the office.
Catering business, Pabulum, needed a platform to strengthen relationships and create insights to fuel ongoing growth. Concise CRM's adaptive solution evolves with the business - increasing contract retention, providing advanced business intelligence, enabling targeted marketing and increasing new business win rates from 25% to 40%.
Compliance experts, Bovill, needed to replace an internally developed CRM system due to management challenges. Concise CRM created a highly customised solution which allows Bovill to operate efficiently as one team across the UK and Asia, plan for future growth and deliver its services with greater profitability.